We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or hire us for joinery and carpentry services in Bradford and West Yorkshire.
We operate in strict compliance with the UK Data Protection Act 2018 and the UK GDPR.
Information We Collect
When you interact with us through our website, we may collect:
- Contact Information: Your name, email address, phone number, and physical address or postcode (collected via our quote and contact forms).
- Project Details: Information and photos you provide regarding your home renovation or joinery requirements.
- Technical Data: Your IP address, browser type, and how you interact with our website (collected automatically via cookies to improve site performance).
How We Use Your Data
We will never sell, rent, or trade your personal information. We only use your data to:
- Provide accurate itemized joinery quotes and schedule site surveys.
- Communicate with you throughout the duration of your project.
- Carry out invoicing, billing, and necessary tax record-keeping.
- Improve our website layout and customer experience.
Data Storage & Security
Your digital information is stored securely, and access is strictly limited to team members who require it to fulfill your service. We retain financial and contract data only as long as required by UK tax law (HMRC).
Cookies
Our website uses minor cookies to analyze traffic patterns via tools like Google Analytics. You can choose to accept or decline cookies through your browser settings at any time.
Your Legal Rights
Under UK data protection laws, you have the right to request a copy of the data we hold about you, request corrections to inaccurate info, or ask us to delete your personal data from our active marketing and contact records.
For any privacy-related questions or data requests, please contact us directly at [info@pandpjoiners.co.uk] .